Cisco Certified Voice Professional Boot Camp 1

Revision: TE1221_20060318

Course Length:

12 Days

Course Description:

The Cisco IP Telephony Boot Camp course focuses on presenting the core competencies associated with Cisco IP Telephony converged networks. The purpose of this course is to provide the student with adequate knowledge needed to pass five key certification tests required to attain the advanced Cisco Certified Voice Professional (CCVP) certification. This 12-day intensive training course will run Monday through Saturday. This 12-day concentrated offering can be used in place of the regular six weeks of training. It provides the students the necessary skills and knowledge needed to plan, design, implement, and operate a Cisco IPT solution. The six weeks of training are covered in 12 days through the elimination of redundant material, extended days and emphasis on the important aspects of this technology. The content is customized and will include relevant materials from six Cisco authorized certification courses, including CVOICE, QoS, CIPT1, CIPT2, GWGK, and IPTT. These materials, along with a customized Lab Procedures book, will ensure that the course flows seamlessly without overlapping of content. In addition to the standard course materials for each class, attendees will also receive exam vouchers to take the following exams: 642-642 QOS 642-425 IPTT 642-444 CIPT1 & CIPT2 642-432 CVOICE 642-452 GWGK

Who Should Attend:

Network Engineers who will be designing IP Telephony solutions that include the deployment of Cisco Call Manager software and associated VoIP equipment will benefit from taking this course.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Working knowledge PCs, including software installation, preferably based on the Windows 2000 Server platform.
• Basic understanding of network connectivity.
• An understanding of IP addressing, subnets, DHCP and TCP networking fundamentals.
• Some experience in VLAN routing and configuration.
• Cisco IOS and Catalyst OS command line interface (CLI) basics.
• Configuration knowledge of Telephony Application Programming Interface (TAPI) and Java Telephony Application Programming Interface (JTAPI) (optional).
• Taken the Building Cisco Multilayer Switched networks (BCMSN) course.
• Cisco Certified Network Associate (CCNA) certification is recommended.

Prerequisites:

Prior to attending this Bootcamp, the student should have: working knowledge PCs, including software installation, preferably based on the Windows 2000 Server platform; basic understanding of network connectivity; an understanding of IP addressing, subnets, DHCP and TCP networking fundamentals; some experience in VLAN routing and configuration; Cisco IOS and Catalyst OS command line interface (CLI) basics; configuration knowledge of Telephony Application Programming Interface (TAPI) and Java Telephony Application Programming Interface (JTAPI) (optional); taken the Building Cisco Multilayer Switched networks (BCMSN) course; and Cisco Certified Network Associate (CCNA) certification is recommended.

Course Outline:

• Day 1
  1. Introduction to Packet Voice Technologies
  2. Analog and Digital Voice Connections
  3. Configuring Voice Interfaces
  4. Voice Dial Peers
• Day 2
  1. Voice over IP Signaling and Call Control
  2. Introduction to IP QoS
  3. The Building Blocks of IP QoS
  4. Introduction to Modular QoS CLI and Auto-QoS
• Day 3
  1. Classification and Marking
  2. Congestion Management
  3. Congestion Avoidance
• Day 4
  1. Traffic Policing and Shaping
  2. Link Efficiency Mechanisms
  3. QoS Best Practices
• Day 5
  1. Introduction to Call Manager, AVVID and CIPT Components
  2. CallManager Cluster and Deployment Options
  3. Installing Cisco CallManager
  4. Configuring Cisco CallManager to Support IP Phones
• Day 6
  1. Cisco Catalyst Switches
  2. Cisco Access Gateways
  3. Route Plan
• Day 7
  1. Telephony Class of Service
  2. Call Admission Control and Survivable Remote Site Telephony
• Day 8
  1. Cisco IP SoftPhone, IPMA and Extension Mobility
  2. Bulk Administration Tool
  3. Telephone System Integration
  4. Functions of Gateways and Gatekeepers
• Day 9
  1. Integrating a VoIP Network into a PSTN and PBX
  2. Implementing Dial Plans
• Day 10
  1. Implementing Advanced Gateway Features
  2. Deploying Gatekeepers
• Day 11
  1. Cisco IP Telephony Troubleshooting Overview
  2. Troubleshooting Methods
  3. CallManager, Network Signaling and Dial Plan
• Day 12
  1. Troubleshooting Utilities and CallManager and Operating System Troubleshooting
  2. Network Infrastructure and Call Detail Records
  3. Voice Quality
  4. Basics of SNMP
  5. Using SNMP to Gather Performance Related Data
  6. Graphing SNMP Based Information with MRTG