Microsoft Outlook 2002: Level 2

Revision: TE1321_20060318

Course Length:

1 Day

Course Description:

Students will use more advanced Microsoft Outlook 2002 features for communication and organization. Topics covered include customizing your messages, organizing your mailbox, coordinating schedules, saving and archiving mail, and sharing Outlook data. The course is suitable for persons preparing to be certified Microsoft Office User Specialist (MOUS) in Outlook.

Who Should Attend:

The target student is an office professional who is familiar with the Windows environment and has introductory experience with Outlook, and wants to use advanced Outlook features to coordinate and manage mail, appointments, meetings, tasks, contacts, and notes.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Create and use message stationery, modify message and delivery settings, and program Outlook to send messages on your behalf while you are out of the office.
• Share contact information with other users, export contact lists, link items to a contact, forward a note to a contact, and create and use a distribution list.
• Delegate a task, reply to a task request, specify settings for tracking assigned tasks, track assigned tasks, and share task information with other users.
• Sort, organize, and search for specific messages in your mailbox, and use color-coding to help items in your mailbox and calendar stand out.
• Modify the Outlook environment, including menus, toolbars, views, and default settings.
• Share information contained in your Outlook folders with others, access another person's Outlook folders, save your calendar as a web page, and create and post to a public folder.
• Save messages in alternate file formats, open another Office document within Outlook, archive messages, and clean up your mailbox.

Prerequisites:

Students should have taken Windows 2000: Introduction and Outlook 2002: Level 1.

Course Outline:

• Chapter 1: Customizing Your Mail
  1. Use Message Stationery
  2. Create Custom Stationery
  3. Modify Message Formats
  4. Modify Message Settings
  5. Modify Delivery Options
  6. Notify Others That You Will Be Out Of Office
• Chapter 2: Working With Contacts
  1. Share Contacts With Other Users
  2. Export Contact Lists
  3. Link Items To A Contact
  4. Forward Note To Contact
  5. Create a Distribution List
• Chapter 3: Managing Your Work
  1. Assign a Task
  2. Reply to a Task Request
  3. Send a Task Update
  4. Specify Default Settings for Tracking Assigned Tasks
  5. Track Assigned Tasks
  6. Share Task Information With Other Users
• Chapter 4: Organizing Your Mailbox And Calendar
  1. Ways to Organize Outlook Items
  2. Sort Messages Using Multiple Criteria
  3. Assign Messages To Categories
  4. Group Messages
  5. Filter Messages
  6. Organize Messages By Using Colors
  7. Find Specified Messages
  8. Manage Messages with Rules
  9. Apply Conditional Formats to Calendar Appointments
• Chapter 5: Customizing Outlook
  1. Customize the Toolbar
  2. Create a New Toolbar
  3. Customize the Menu
  4. Create Shortcuts
  5. Create Custom Views
  6. Customize Outlook Today
  7. Specify AutoCorrect Settings
  8. Change the Office Assistant Settings
  9. Display an Additional Time Zone
• Chapter 6: Sharing Outlook Information
  1. Specify Folder Permissions
  2. Delegate Access to Folders
  3. Access Another User's Folders
  4. Save a Calendar as a Web Page
  5. Create a Public Folder
  6. Post to a Public Folder
• Chapter 7: Saving And Archiving Mail
  1. Save Messages in Alternate File Formats
  2. Create Office Documents from within Outlook
  3. Archive Messages Manually
  4. Archive Messages Automatically
  5. Protect Personal Folders
  6. Use Mailbox Cleanup