Microsoft Outlook 2002: Level 3

Revision: TE1322_20060318

Course Length:

1 Day

Course Description:

Students enrolling in this course will learn additional Outlook skills including importing data, performing a mail merge, using Instant Messenger from Outlook, accessing a newsgroup, using the Journal, configuring and securing Outlook, using the Internet with Outlook, working offline or remotely, and creating custom forms.

Who Should Attend:

This course is designed for persons interested in learning Outlook 2002's advanced features. It is also intended for those preparing to pursue certification as Microsoft Office User Specialist (MOUS) in Outlook.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Work with Contact data to import information, to perform a mail merge, and to map an address.
• Use MSN Messenger to send and respond to an instant message, as well as access a newsgroup to view messages.
• Use Outlook's Journal tool to record, create, and open journal entries.
• Configure a dial-up connection, add an account, and set global security options.
• Interact with the Internet to share free/busy calendar information, schedule an online meeting, add a Web page shortcut, create a folder home page, and insert a hyperlink in an e-mail message.
• Learn the necessary steps involved to work either offline or remotely, including creating an offline folder, synchronizing offline folders, configuring startup options, and downloading messages.
• Create, save, and test a custom form.

Prerequisites:

Students enrolling in this class should be familiar with personal computers and be able to use Outlook 2002 to send, receive, and manage mail messages, schedule and manage appointments, meetings, and events, and create and manage contacts, tasks, and notes. It also assumes that students can customize their Outlook environment and work with Public folders.

Course Outline:

• Chapter 1: Working With Contacts
  1. Import a vCard
  2. Create a Mail Merge
  3. Generate a Map for a Contact's Address
• Chapter 2: Communicating With E-mail Alternatives
  1. Send and Receive Instant Messages
  2. Subscribe to a Newsgroup
  3. View Newsgroup Messages
• Chapter 3: Tracking Work Activities Using The Journal
  1. Record a Journal Entry Automatically
  2. Manually Record a Journal Entry
  3. Modify a Journal Entry
• Chapter 4: Configuring And Securing Outlook
  1. Configure a Dial-up Connection
  2. Add an Account to Your Profile
  3. View Secure E-mail Options
  4. View Security Zone Settings
• Chapter 5: Interacting With The Internet
  1. Publish Free/Busy Information over the Internet
  2. Schedule an Online Meeting
  3. Add an Internet Shortcut
  4. Create a Folder Home Page
  5. Insert a Hyperlink
• Chapter 6: Working Offline And Remotely
  1. Create Offline Folders
  2. Make a Folder Available Offline
  3. Create a Send/Receive Group
  4. Download Messages
• Chapter 7: Creating A Custom Form
  1. Add Fields to a Form
  2. Save a Form
  3. Test a Form