Microsoft Outlook 2003: Level 1

Revision: TE1323_20060318

Course Length:

1 Day

Course Description:

In this course, students will gain the skills needed to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining calendars, scheduling meetings, and working with tasks and notes. This course is one of a series that addresses Microsoft Office Specialist (Office Specialist) skill sets. The Office Specialist program is for individuals who use Microsoft’s business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Office Specialist certification.

Who Should Attend:

This course is designed for students who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Identify the components of the Outlook environment and compose and respond to a simple message.
• Compose messages.
• Use folders to manage mail.
• Schedule appointments.
• Schedule meetings.
• Manage contacts and contact information.
• Create and edit tasks.
• Create and edit notes.

Prerequisites:

Students should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Students should have taken Windows XP Professional: Levels 1 and 2, Windows XP: Introduction, or Windows 2000: Introduction or have equivalent knowledge.

Course Outline:

• Getting Started With Outlook
  1. Logging On to Outlook
  2. The Outlook Environment
  3. Composing and Sending a Simple Message
  4. Opening a Message
  5. Replying to a Message
  6. Printing a Message
  7. Deleting a Message
• Chapter 1: Composing Messages
  1. Addressing a Message
  2. Formatting a Message
  3. Checking Spelling and Grammar
  4. Attaching a File
  5. Forwarding a Message
• Chapter 2: Managing Mail
  1. Opening and Save an Attachment
  2. Flagging a Message
  3. Creating a Folder
  4. Moving Messages to a Folder
  5. Copying Messages to Folders
  6. Deleting a Folder
• Chapter 3: Scheduling Appointments
  1. The Outlook Calendar
  2. Scheduling an Appointment
  3. Assigning a Category to an Appointment
  4. Updating Calendar Entries
• Chapter 4: Scheduling Meetings
  1. Scheduling a Meeting
  2. Replying to a Meeting Request
  3. Proposing a New Meeting Time
  4. Tracking Meeting Responses
  5. Updating a Meeting Request
  6. Canceling a Meeting Request
  7. Printing the Calendar
• Chapter 5: Managing Contacts
  1. Adding a Contact
  2. Sorting Contacts
  3. Finding a Contact
  4. Generating a Map
  5. Editing a Contact
  6. Deleting a Contact
  7. Printing Contacts
• Chapter 6: Managing Tasks
  1. Creating a Task
  2. Editing a Task
  3. Updating a Task
• Chapter 7: Using Notes
  1. Creating a Note
  2. Editing a Note
  3. Copying a Note
• Appendix A: Microsoft Office Specialist Program