Course Length:

40 Hours

Course Description:

This course covers the basics of Project Management and Leadership including Requirements, Work Breakdown Structures, Life Cycles Management Concepts, Risk Management, General Project Management Theory, Basic Project Leadership, Interpersonal Skills, the Role of the Team Leader, the Roles of Team Members, Interacting with Customers, Managing Conflict, and Demonstrating Accountability.

Who Should Attend:

This course is for Project Managers who need to meet the Federal Acquisition Certification for Program and Project Management (FAC-P/PM) program core training requirements.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Define project components to the task level in preparation for developing the Work Breakdown Structure (WBS).
• Describe the risk and opportunity management process.
• Identify the need to implement alternative logistics support.
• Apply effective oral and written communications.
• Describe the roles and functions of membership in a working group or project oriented team.
• Explain conflict management.

Prerequisites:

Students should have at least two years of program or project management experience within the last five years.

Course Outline:

• The Project Management Process
  1. High Level Definition
  2. Intended Effects
  3. Key Roles and Responsibilities
  4. Stages of Progression
  5. Structuring the Manager’s Activities
• Work Breakdown Structures
  1. Task Identification
  2. Structuring the Decomposition
  3. Determining an Appropriate Level of Detail
• Project Plan Components
  1. Activity Duration Estimates
  2. Work Breakdown Schedule
  3. Network Diagram
  4. Project Baseline
  5. Resource Calendars
  6. Resource Requirements
  7. Activities Parameters
  8. Project Integrated Master Plan
  9. Entry to MS Project
• Total Cost Of Ownership
  1. Defining
  2. Quantifying
  3. Estimation
  4. Role in Life Cycle Costing
• Risk Management
  1. Overview
  2. Process
  3. Risk Identification Techniques
  4. Risk Valuation
  5. Risk Ranking
  6. Selection of Risks for Active Management
  7. Contingency Planning
• Systems Life Cycle Management Concepts
  1. IT Specific Models
  2. Application to Information Systems
• Leadership
  1. Overview
  2. Definition
  3. Relevance
  4. Key Concepts
• Roles and Characteristics of the Leader
  1. Leadership versus Management
  2. Problem Solving
  3. Conflict Management
  4. Interpersonal Skills
  5. Resilience
  6. Flexibility
  7. Accountability
  8. Written and Verbal Communications
  9. Customer Service
• Communication Styles
  1. Introduction to DISC
  2. Knowing your DISC Type
  3. Determining the DISC Types of Others
  4. Using DISC to Improve Communication
• Interpersonal Skills
  1. Understanding, Courtesy, Tact, Empathy
  2. Developing and Maintaining Relationships
  3. Dealing with Difficult People
  4. Relating to People from Varied Backgrounds
  5. Sensitivity to Individual Differences
• Written Communication
  1. Defined
  2. Modes and Methods
  3. Context
  4. Intended Outcomes
  5. Confirming Outcomes
• Verbal Communication
  1. Defined
  2. Modes and Methods
  3. Context
  4. Speaking and Listening Skills
  5. One-on-one Meetings
  6. Structuring Meetings
  7. Managing Meetings
  8. Tracking Meetings
• Written Communications
  1. Designing Written Reporting Systems
  2. Using Written Reporting Systems
  3. Adjusting and Evolving Reporting Systems
• Managing Conflict
  1. Defining Conflict
  2. Locating Conflicts Early
  3. Root Cause Analysis
  4. Effective Conflict resolution
  5. Ineffective Conflict Resolution
  6. Techniques for Resolving Conflict
  7. Communicating to Preempt Conflict
• Accountability
  1. Establishing Standards
  2. Objectives, Priorities, and Delegation
  3. Living Your Standards
  4. Owning Your Mistakes
  5. Working Within the System
  6. Resilience