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Course Length:
24 Hours
Course Description:
This course provides a high level overview of project communications management, quality management, and risk management. Included in the course are the main ideas, processes, key steps, and indicators of how well a project is performing in each of these areas. For each topic covered there is a detailed inventory of steps that can be used to structure and inspect the performance of a project manager or project management team.
Who Should Attend:
This course is specifically developed to support Project Managers who need to meet the Federal Acquisition Certification for Program and Project Management (FAC-P/PM) program core training requirements.
Benefits of Attendance:
Upon completion of this course, students will be able to:
  • Comprehend Project Management theory, concepts, vocabulary, and processes.
  • Effectively lead, integrate, and support the projects they manage.
  • Strengthen skills in planning, communications, quality, risk, and leadership.
Prerequisites:
There are no prerequisites for this course.
Course Outline:
  • Review of the Project Management Process
    1. The Project Management
    2. High Level Definition
    3. Intended Effects
    4. Key Roles and Responsibilities
    5. Project Planning Concepts
    6. Scoping the Project
    7. Work Breakdown Structure
    8. Network Diagram
    9. Activity Duration Estimates
    10. Resource Requirements
    11. Duration Estimation
    12. Schedule
    13. Cost Estimates
    14. Budgeting
    15. Earned Value Management Systems
    16. Quality
    17. Human Resources
    18. Communications
    19. Risk Management
  • Quality Management
    1. Overview of Project Quality Management
    2. Defining Quality
    3. Evolution of Current Quality Thinking
    4. Quality Models and Processes
    5. Quality Planning
    6. Tools and Techniques for Quality Planning
    7. Quality Management Plan
    8. Quality Metrics
    9. Quality Checklists
    10. Process Improvement Plan
    11. Performing Quality Assurance
    12. Introduction to Performing Quality Assurance
    13. Tools and Techniques for Performing Quality Assurance
    14. Quality Planning Tools and Techniques
    15. Quality Audits
    16. Project Management Plan Updates Exercise
    17. Performing Quality Control
    18. Quality Metrics, Quality Checklists, Organizational Process Assets, Work Performance Information, Approved Change Requests, and Deliverables
    19. Tools and Techniques for Performing Quality Control
  • Communications Management
    1. Interpersonal Skills
    2. Understanding, Courtesy, Tact, Empathy
    3. Developing and Maintaining Relationships
    4. Dealing with Difficult People
    5. Modes and Methods of Communication
    6. Intended Outcomes
    7. Confirming Outcomes
    8. Verbal Communication
    9. Speaking and Listening Skills
    10. Meetings
    11. Communications Planning
    12. Introduction to Communications Planning
    13. Communications Requirements Analysis
    14. Communications Management Plan Exercise
    15. Information Distribution
    16. Introduction to Information Distribution
    17. Information Gathering and Retrieval Systems
    18. Information Distribution Methods
    19. Managing Stakeholders
    20. Inputs to Managing Stakeholders
    21. Tools and Techniques for Managing a Stakeholder
    22. Issue Logs
    23. Resolved Issues
  • Risk Management
    1. Risk Management Planning
    2. Determining How to Approach, Plan, and Execute Project Risk Management Activities
    3. Outputs of Risk Management Planning
    4. Risk Identification
    5. Tools and Techniques for Risk Management Planning
    6. Documentation Reviews
    7. Checklist Analysis
    8. Assumptions Analysis
    9. Qualitative Risk Analysis
    10. Tools and Techniques for Qualitative Risk Analysis
    11. Risk Probability and Impact Assessment
    12. Probability and Impact Matrix
    13. Risk Data Quality Assessment
    14. Risk Categorization
    15. Risk Urgency Assessment
    16. Quantitative Risk Analysis
    17. Tools and Techniques for Qualitative Risk Analysis
    18. Data Gathering and Representation Techniques Including Interviewing, Probability Distributions, and Expert Judgment
    19. Quantitative Risk Analysis and Modeling Techniques
    20. Risk Response Planning
    21. Strategies for Negative Risks or Threats Including Avoidance, Transference, and Mitigation
    22. Strategies for Positive Risks or Opportunities Including Exploiting, Sharing, and Enhancing
    23. Strategies for Both Threats and Opportunities Including Acceptance
    24. Contingent Response Strategy
    25. Risk Monitoring and Control
    26. Risk Reassessment
    27. Risk Audits
    28. Variance and Trend Analysis
    29. Technical Performance Measurement
    30. Reserve Analysis