CCVP2 v5.0 - CCVP Mini Camp - Week 2 (CIPT1 / CIPT2)

Revision: TE5205_20080405

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Course Length:

5 Days

Course Description:

CCVP2 Boot Camp course runs at an accelerated pace, with extended hours, 8:00 AM to 8:00 PM each day, covering material from the CIPT1 v5.0 course and the CIPT2 v5.0 course. CCVP2 v5.0 prepares you for installing, configuring, and maintaining a Cisco IP telephony solution. The course includes lab activities in which you will perform post installation tasks and configure Cisco Unified CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intracluster and intercluster Cisco IP phone calls. You will also configure telephony class of service (calling restrictions) and numerous user telephone features, services, media resources, and applications. CCVP2 v5.0 is also designed to provide learners with the necessary knowledge and skills to enable video calls and to secure, monitor, and manage a Cisco Unified Communications solution based on Cisco Unified CallManager, the call-routing and signaling component of the Cisco Unified Communications solution.

Who Should Attend:

This course is for Channel Partners/Resellers, Customers, and Employees.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Deploy a Cisco CallManager 5.0 server in a cluster using a supported IP telephony deployment model.
• Perform platform and general administration, and implement disaster recovery.
• Deploy SCCP and SIP endpoints in a Cisco CallManager 5.0 cluster.
• Deploy a dial plan consisting of gateways, trunks, route plan elements, hunt groups, partitions, and calling search spaces.
• Implement multiple site deployments with fallback telephony services in the remote branches, call admission control over the WAN bandwidth, and automated call rerouting through the PSTN when the WAN bandwidth is insufficient.
• Configure Cisco CallManager to enable end-user features and services.
• Harden Cisco IP telephony devices, prevent toll fraud, understand cryptographic concepts, and apply cryptography to a Cisco Unified CallManager cluster.
• Make IP video telephony calls with Cisco Unified Video Advantage and describe the basic components and characteristics of video calls and Cisco Unified CallManager configuration parameters that enable video.
• Classify and use system management tools that can be used in a Cisco Unified CallManager environment.

Prerequisites:

Students should have experience with the following: Interconnecting Cisco Network Devices (ICND1 & ICND2); Cisco CCNA® certification recommended; Building Cisco Multilayer Switched Networks (BCMSN); working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; Cisco Voice over IP (CVOICE); Fundamental knowledge of converged voice and data networks; and the ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, non-packetized telephony equipment and to configure the call flows for POTS and VoIP dial peers.

Course Outline:

• Course Introduction
  1. Overview
  2. Course Goal and Objectives
  3. Course Flow
  4. Additional References
  5. Your Training Curriculum
• Module 1: Get Started with CiscUnified CallManager Release 5.0
  1. Introducing CiscUnified CallManager Release 5.0
  2. Evaluating CiscUnified CallManager Release 5.0 Deployment Options
  3. Installing CiscUnified CallManager Release 5.0
• Module 2: Administration of CiscUnified CallManager Release 5.0
  1. Administering the CiscIP Telephony Platform
  2. Performing General Administration
  3. Configuring CiscUnified CallManager Release 5.0 Basic Settings
  4. Implementing Disaster Recovery
• Module 3: Deployment of CiscUnified CallManager Release 5.0 Endpoints
  1. Configuring CiscCatalyst Switches
  2. Evaluating CiscIP Telephony Endpoints
  3. Configuring CiscUnified CallManager tSupport CiscIP Phones
  4. Configuring SIP Endpoints
  5. Managing Endpoints with CiscUnified CallManager BAT
• Module 4: Deployment of a Dial Plan on CiscUnified CallManager Release 5.0
  1. Understanding Dial Plans
  2. Configuring CiscUnified CallManager Trunks
  3. Configuring Voice Gateways
  4. Configuring Basic Dial Plan Elements
  5. Configuring Hunt Groups and Call Coverage
  6. Configuring Complex Dial Plan Elements
  7. Implementing Calling Privileges and Restrictions
• Module 5: Implementation of Multiple Site Deployment
  1. Understanding Call Admission Control in CiscUnified CallManager Release 5.0
  2. Configuring Call Admission Control in CiscUnified CallManager Release 5.0
  3. Configuring CiscUnified SRST
• Module 6: CiscUnified CallManager Features and Services
  1. Configuring Media Resources
  2. Configuring User Features - Part 1
  3. Configuring User Features - Part 2
  4. Configuring CiscUnified CallManager Attendant Console
• Module 7: Secure IP Telephony
  1. Preventing Toll Fraud
  2. Hardening the IP Phone
  3. Understanding Cryptographic Fundamentals
  4. Understanding PKI
  5. Understanding CiscIP Telephony Authentication and Encryption Fundamentals
  6. Configuring CiscIP Telephony Authentication and Encryption
• Module 8: Enable IP VideTelephony
  1. Introducing IP VideTelephony
  2. Configuring CiscUnified VideAdvantage
• Module 9: Monitor and Manage IP Telephony
  1. Introducing CiscUnified CallManager Serviceability
  2. Monitoring Performance
  3. Configuring Alarms and Traces
  4. Managing Call Accounting
  5. Using Additional Management and Monitoring Tools
• Lab Outline
  1. Lab 2-1: Performing Platform Administration
  2. Lab 2-2: Performing General Administration
  3. Lab 2-3: Configuring CiscUnified CallManager 5.0 Basic Settings
  4. Lab 2-4: Backing Up and Restoring CiscUnified CallManager 5.0
  5. Lab 3-1: Configuring Auxiliary or Voice VLANs
  6. Lab 3-2: Configuring CiscUnified CallManager tSupport CiscIP Phones
  7. Lab 3-3: Configuring SIP Endpoints
  8. Lab 3-4: Using the Bulk Administration Tool
  9. Lab 4-1: Configuring CiscUnified CallManager Trunks
  10. Lab 4-2: Configuring Voice Gateways
  11. Lab 4-3: Configuring Basic Dial Plan Elements
  12. Lab 4-4: Configuring Hunt Groups and Call Coverage
  13. Lab 4-5: Configuring Complex Dial Plan Elements
  14. Lab 4-6: Implementing Calling Privileges and Restrictions
  15. Lab 5-1: Configuring Call Admission Control
  16. Lab 5-2: Configuring SRST
  17. Lab 6-1: Configuring Media Resources
  18. Lab 6-2: Configuring User Features
  19. Lab 6-3: Configuring CiscUnified CallManager Extension Mobility
  20. Lab 6-4: Configuring Presence and BLF Functionality
  21. Lab 6-5: Configuring Additional Features
  22. Lab 6-6: Configuring CiscUnified CallManager Attendant Console
  23. Lab 7-1: Preventing Toll Fraud
  24. Lab 7-2: Hardening the IP Phone
  25. Lab 7-3: Configuring CiscIP Telephony Authentication and Encryption
  26. Lab 8-1: Enabling CiscUnified VideAdvantage
  27. Lab 9-1: Monitoring Performance
  28. Lab 9-2: Configuring Alarms and Traces
  29. Lab 9-3: Configuring CiscUnified CallManager CAR
  30. Lab 9-4: Enabling Dependency Records, Configuring CiscUnified CallManager Dialed Number Analyzer, and Using QRT