CCVP3 v2.0 - CCVP Mini Camp - Week 3 (GWGK / TUC)

Revision: TE5206_20080405

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Course Length:

5 Days

Course Description:

CCVP3 Boot Camp v2.0 runs at an accelerated pace, with extended hours, 8:00 AM to 8:00 PM each day, covering material from the GWGK v2.0 course and the TUC v1.0 course. CCVP3 v2.0 provides students with information and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations, in accord with the recommendations of Cisco's Solution Reference Network Design for IP Telephony guides. CCVP3 v2.0 is also designed to equip network professionals with the knowledge and skills required to troubleshoot Unified Communications systems & solutions in Enterprise, Mid-Market, and Commercial deployments. The course teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level, and for components such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure.

Who Should Attend:

This course is for Network administrators, Network engineers, System engineers, and Network managers.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Implement the appropriate interconnections.
• Implement a dial plan.
• Implement media resources, call applications and fax on gateways.
• Implement basic and advanced gatekeeper functionality and gatekeeper redundancy on IOS routers.
• Identify and describe the different IP-IP Gateway deployment models and explain the features supported for enterprise customers.
• Use a systematic methodology to troubleshoot Cisco Unified Communication systems by using knowledge of tools and reports that help isolate Cisco Unified Communication system problems.
• Isolate the specific problem, propose a solution, and, where appropriate, implement the solution
• Diagnose a call setup issue and resolve the issues.
• Troubleshoot the quality of both voice and video streams.
• Isolate the specific problem, propose a solution, and, where appropriate, implement the solution.

Prerequisites:

Students must have CCNA certification status or equivalent knowledge working with Cisco IOS routers, CVOICE 5.0 or equivalent knowledge working with voice technologies in routers, Call Agent (Cisco Unified CallManager) skills and knowledge: Cisco IP Telephony Part 1 and Part 2 (CIPT1 and CIPT2), and an understanding of factors that affect voice and video quality: Implementing Cisco Quality of Service (QOS).

Course Outline:

• Gateway Deployments
  1. Introducing Gateways
  2. Implementing H.323 Gateways
  3. Implementing MGCP Gateways
  4. Implementing SIP Gateways
  5. Implementing SRST Gateways
• CiscIP Communications
  1. PSTN and PBX Integrations
  2. Introducing PSTN and PBX Trunks
  3. Implementing Analog Trunks
  4. Implementing CAS Trunks
  5. Implementing BRI and PRI Trunks
  6. Implementing QSIG Trunks
• Dial Plans on IOS Gateways
  1. Dial Plan Overview
  2. Implementing PSTN Dial Plans on IOS Gateways
  3. Implementing Multi Site Dial Plans on IOS Gateways
  4. Implementing Calling Privileges on IOS Gateways
  5. Implementing RSVP Based CAC
• Advanced Gateway Features
  1. Implementing Media Resources using IOS Gateway DSPs
  2. Implementing FAX Support on IOS Gateways
  3. Call Applications on IOS Gateways
• Gatekeeper Deployments
  1. Introducing Deployments
  2. Implementing Basic Gatekeeper Functionality
  3. Implementing Gatekeeper Call Admission Control
  4. Implementing Advanced Gatekeeper Functionality
  5. Implementing Gatekeeper Redundancy
• IP-IP Gateway
  1. IP-IP Gateway Overview
  2. Implementing IP-IP Gateways
• A Methodology and Tools for Troubleshooting CiscUnified Communications Systems
  1. Introducing CiscUnified Communications Systems Troubleshooting
  2. Understanding Troubleshooting Methodology in CiscUnified Communications Systems
  3. Gathering Information for Troubleshooting
• Troubleshoot CiscUnified CallManager-Related Issues
  1. Troubleshooting Common Endpoint Registration Issues
  2. Troubleshooting CiscUnified CallManager Availability Issues
  3. Troubleshooting CiscUnified CallManager Security Issues
  4. Troubleshooting Database Replication Issues
  5. Troubleshooting LDAP Replication Issues
  6. Troubleshooting Common Gateway Registration Issues
• Troubleshoot Call Setup Issues
  1. Introducing Call Setup Issues and Causes
  2. Troubleshooting On-Premises Single-Site Calling Issues
  3. Troubleshooting Offsite Call Issues
  4. Troubleshooting Intercluster Dial Plan Issues
  5. Troubleshooting Gatekeepers in a CiscUnified Communications System
• Troubleshoot Voice and VideQuality Issues
  1. Defining Common Voice and VideQuality Issues
  2. Troubleshooting VoIP Quality Problems
  3. Troubleshooting Echo
  4. Troubleshooting Quality Problems of CiscUnified VideAdvantage
• Application Integration and Media Resource Issues
  1. Troubleshooting Common CiscUnity Integration Issues
  2. Troubleshooting CTI Issues
  3. Troubleshooting Media Resources