Course Length:

5 Days

Course Description:

Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v7.0/v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course primarily focuses on Cisco Unified CallManager, the call routing and signaling component for the Cisco Unified Communications solution. CIPT1 v7.0/v6.0 includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and Catalyst switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, Cisco Unified Video Advantage and numerous user telephone features.

Who Should Attend:

The primary audiences for this course are Network designers, Network administrators, Network engineers, Network managers, and Systems engineers.

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
• Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
• Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment.
• Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN).
• Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration.
• Configure Cisco Unified Video Advantage.

Prerequisites:

The knowledge and skills that a learner must have before attending this course include working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing, ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP, fundamental knowledge of converged voice and data networks, and working knowledge of the MGCP and its implementation on Cisco IOS gateways.

Course Outline:

• Module 1 Introduction to Cisco Unified Communications Manager
  1. Understanding Cisco Unified Communications Manager
  2. Understanding CUCM Deployment and Redundancy Options
  3. Installing and Upgrading Cisco Unified Communications Manager
• Module 2 Administration of Cisco Unified Communications Manager
  1. Understanding Cisco Unified Communications Manager Administration Options
  2. Managing Services and Initial Configuration of Cisco Unified Communications Manager
  3. Managing User Accounts in Cisco Unified Communications Manager
  4. Lab 2-1: Exploring Cisco Unified Communications Manager Administration
  5. Lab 2-2: Configuring Cisco Unified Communications Manager Initial Settings
  6. Lab 2-3: Managing User Accounts in Cisco Unified Communications Manager
• Module 3 Single-Site On-Net Calling
  1. Understanding Endpoints in Cisco Unified Communication Manager
  2. Configuring Cisco Catalyst Switches for Endpoints
  3. Implementing and Hardening IP Phones
  4. Lab 3-1: Configuring Voice VLANs
  5. Lab 3-2: Implementing IP Phones
  6. Lab 3-3: Hardening IP Phones
• Module 4 Single-Site Off-Net Calling
  1. Implementing MGCP Gateways in Cisco Unified Communication Manager
  2. Configuring Cisco Unified Communication Manager Call Routing Components
  3. Implementing Cisco Unified Communication Manager Digit Manipulation
  4. Implementing Calling Privileges in Cisco Unified Communication Manager
  5. Implementing Call Coverage in Cisco Unified Communication Manager
  6. Lab 4-1: Implementing MGCP Gateways
  7. Lab 4-2: Configuring Cisco Unified Communications Manager Call Routing Components
  8. Lab 4-3: Implementing Digit Manipulation
  9. Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
  10. Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
• Module 5 Implementation of Media Resources, Features and Applications
  1. Implementing Media Resources
  2. Configuring Cisco Unified Communications Manager User Features
  3. Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
  4. Integrating Cisco Unified Communications Manager with Voice-Mail Systems
  5. Implementing Cisco Unified Video Advantage
  6. Lab 5-1: Implementing Media Resources
  7. Lab 5-2: Configuring Cisco Unified Communications Manger User Features
  8. Lab 5-3: Configuring Presence-Enabled Speed Dials and Lists
  9. Lab 5-4: Integrating Cisco Unified Communications Manager to Voice-Mail Systems
  10. Lab 5-5: Enabling Cisco Unified Video Advantage